FAQ

WHAT ARE SYNERGY STONES?

SYNERGY STONES are specially shaped massage tools that you can heat and then use to give relaxing and therapeutic hot stone massage therapy. We hand make each stone from natural solid ceramic for its heat-retention and heft. Read About Us to learn more.

WHY 5 DIFFERENT SHAPES?

Five unique shapes allow you to perform a wide variety of massage techniques that common rounded stones can not perform. Each shape is contoured to conform over the body and fit securely in your hands. SYNERGY STONES are made of natural solid ceramic and built to for years. We guarantee it with our lifetime warranty!

Natural-Matte or Ultra-Smooth?

Natural-Matte colors have a natural-stone feel and can be used on the skin with oils or other lubricants. Ultra-Smooth colors have a glassy-smooth feel and can be used over clothes or on the skin with oils etc. When using oils, Ultra-Smooth colors can feel too slippery for some and not for others. It depends on the oil, your hands and your style of massage as to whether you'll find them too slippery or not.   Many say that even though they're quite slick they have no problem massaging with oil, etc. and love the glassy-smooth feel.

+ If you Only do massage on the skin you will have the best grip with Natural-Matte, but can use either type.

+ If you Only do clothed chair or table massage definitely go with the Ultra-Smooth Color choices.

+ If you do Both, try both types to compare so you will know for sure which best suits your style of massage.

You have 30 days to try them out with our Happiness Guarantee :) We want you to have the best fit for your hands and style of massage. If unsure, compare by trying both Natural Matte and Ultra-Smooth and exchanging anything that is not right for you. Exchanges or Returns are allowed for 30 days.

HOW DO I HEAT THEM?

In the massage room they can be heated in our Water-Free Heating System, in Hot Water or in a Hot Towel Cabbie. When low on time, or at home, they heat in 30-60 seconds in a Microwave and stay hot long enough to massage an area such as the back before needing to be reheated. Reheating takes only minutes due to the fact that the core of each stone stays quite warm.   Heating Demo Video

Synergy Stones can also be used at air-temp which feels cool against the skin. Using cold water or freezer packs lowers their temp even more for a refreshing sensation!

wHERE dO i sTART?

Start by choosing a Set of Synergy Stones that matches your needs or build your own set a' la carte'. Next choose a Heating System. Once you have them in hand, practice with a friend until comfortable and confident. Synergize in 3 Steps

WHICH SET should I buy?

We offer a Pro-CORE Set of 5 or ADVANCED Set of 10. The most popular is the Advanced Set of 10 because it includes 2 of each of the 5 shapes. This set gives you all the tools needed to both enhance any massage style as well as offer the full SYNERGY STONE Massage.

HOW DO I LEARN TO USE THEM?

Learn to use Synergy Stones simply by watching our demo videos and practicing with a friend, both giving and receiving, until you are comfortable and confident. We provide demonstration videos to watch and learn from.

SYNERGY STONES vs Basalt River Stones?

Basalt river stones are wonderful but limited in what they can do. SYNERGY STONES can be used in hundreds of ways, enhance nearly any modality and perform Synergistic Massage therapy on your clients, your loved ones and yourself.

HOW LONG HAS SYNERGY STONE BEEN AROUND?

Synergy Stones are the creation of Scott Wynn, LMT of over 25 yrs. In 2004, he embarked on a mission to create heatable tools that would enhance his clients enjoyment, make his job easier and get better results for his efforts. Over the following 7+ years he sculpted and vigorously tested over 100 specialized shapes. Along the journey he perfected the 5 that exceeded his expectations and trademarked them "SYNERGY STONES". He immediately realized the opportunity to share his creations and enhance others careers and lives. He and his family have since been hand making them for thousands of others around the world.

Lifetime WARRANTY

SYNERGY STONES have a LIFETIME WARRANTY!

CAN I EXCHANGE OR RETURN?

You can exchange or return any Synergy Stone purchase within 30 days. We want you to be happy with your choice. Once you start enjoying Synergy Stones you'll find it difficult to imagine working without though... They are that good. We do not accept returns of Synergy Water-Free Heating System Pads purchased in a Complete System nor separately however.

CAN I TAKE A CLASS?

We are in the process of organizing classes to be offered across the country for students to learn about the SYNERGY STONE Massage. Join our email list to be notified of future classes and new online demonstration videos!

WHO CAN I CONTACT IF I HAVE A QUESTION?

Our door is always open to questions, comments or constructive feedback. Email us or call anytime. We are personally committed to listening to your questions and helping you understand what many other professionals have already discovered.

HOW DO I WASH THEM?

As with natural stones, SYNERGY STONES need to be cleaned between use and before storing. Any gentle plant based or non-harsh cleanser will work to clean your stones between use. At the end of the day we suggest a thorough washing with either a spray cleaner or soap and water and letting them air dry overnight.

Is there a Payment Plan available?

We're excited to offer a No-Fee, Interest-Free, Split Payment Plan! That means you can divide the Grand Total of your order into 2 or 3 equal monthly payments to invest in the SYNERGY STONE Pro-Set or Complete System you want without having to worry about overspending.

Simply add what you want to your cart, and at the last step of Checkout choose "Split Payment Plan" to take advantage today! Happy SYNERGIZING 💚