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Terms of Use

Safety Notice

SYNERGY STONEs are safe as long as you follow common sense rules. Never heat your SYNERGY STONES to a temperature that might injure you or the receiver. Always ask yourself, and the receiver "Is this temperature ok?". Never hold a Stone over someone's head, face or neck. Even a short fall will feel like unpleasant. Securely hold each Stone Tool while performing massage. Always inspect each SYNERGY STONE Tool for damage before use and if you see or feel any damage whatsoever than DO NOT USE. As with natural stone, if a SYNERGY STONE Tool becomes damaged it should immediately be taken out of service and labeled as BROKEN. Call our support team and we will help you determine if that particular Tool can be used again, or should be replaced.

SYNERGY STONES are very strong and should last for many years. They are not indestructible however. Do not drop on hard surfaces nor hit them together with force. It is OK for them to tap each other in normal use. In the unlikely event that upon unintentionally dropping, a Tool happens to be damaged, you may quality for (1) free replacement less shipping charges within the first 6 months after original purchase. If you accidentally break one of your SYNERGY STONES, call us and we will determine if it can be replaced at no charge, less shipping of course.

That being said, before each use examine each SYNERGY STONE and if you see or feel any damage whatsoever than DO NOT USE. As with natural stone, if a SYNERGY STONE Tool becomes damaged it should immediately be taken out of service and labeled as BROKEN. Call our support team and we will help you determine if that particular stone can be used again, or should be replaced.


No Liability

SYNERGY STONEs are safe as long as you follow common sense rules. Never heat your SYNERGY STONES to a temperature that might injure you or the receiver. Always ask yourself, and the receiver "Is this temperature ok?". Never hold a Stone over someone's head, face or neck. Even a short fall will feel like unpleasant. Securely hold each Stone Tool while performing massage. Always inspect each SYNERGY STONE Tool for damage before use and if you see or feel any damage whatsoever than DO NOT USE. As with natural stone, if a SYNERGY STONE Tool becomes damaged it should immediately be taken out of service and labeled as BROKEN. Call our support team and we will help you determine if that particular Tool can be used again, or should be replaced.

SYNERGY STONES are very strong and should last for many years. They are not indestructible however. Do not drop on hard surfaces nor hit them together with force. It is OK for them to tap each other in normal use. In the unlikely event that upon unintentionally dropping, a Tool happens to be damaged, you may quality for (1) free replacement less shipping charges within the first 6 months after original purchase. If you accidentally break one of your SYNERGY STONES, call us and we will determine if it can be replaced at no charge, less shipping of course.

That being said, before each use examine each SYNERGY STONE and if you see or feel any damage whatsoever than DO NOT USE. As with natural stone, if a SYNERGY STONE Tool becomes damaged it should immediately be taken out of service and labeled as BROKEN. Call our support team and we will help you determine if that particular stone can be used again, or should be replaced. The Information including opinions, demonstrations and recommendations, contained in this website is for educational purposes only.

Do not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your or your clients condition before performing HEAT~WAVE Massage.

SYNERGY STONE LLC. wholly disclaims responsibility for any and all adverse effects or consequences resulting directly or indirectly from the use or misuse of any SYNERGY STONE Tool or its HEAT~WAVE Style of application. Please consult your physician when massage may be contra-indicated.

Any person using any SYNERGY STONE Tool assumes all risks and accepts full and complete responsibility for any and all damages or injury which may result from use or misuse.

SYNERGY STONE LLC IS NOT LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO, OR USE OF, THIS SITE. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THIS SITE IS PROVIDED TO YOU AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE SITE IS AT YOUR SOLE RISK. PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. CHECK YOUR LOCAL LAWS FOR ANY RESTRICTIONS OR LIMITATIONS REGARDING THE EXCLUSION OF IMPLIED WARRANTIES. WHILE ALL INFORMATION PREPARED FOR THIS SITE WAS BELIEVED TO BE ACCURATE AS OF THE DATE PREPARED, SYNERGY STONE LLC MAKES NO WARRANTIES OR REPRESENTATIONS AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE OR MERCHANDISE PROVIDED THROUGH THIS SITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE. SYNERGY STONE LLC ALSO ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THIS SITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, OR AUDIO FROM THIS SITE. UPON OUR REQUEST, YOU AGREE TO INDEMNIFY AND HOLD SYNERGY STONE LLC HARMLESS FROM ALL LIABILITIES, CLAIMS AND EXPENSES, INCLUDING ATTORNEYS' FEES, THAT ARISE FROM ANY BREACH OF THESE TERMS FOR WHICH YOU ARE RESPONSIBLE, OR FROM THE USE OF THIS SITE.

IN NO CASE SHALL SYNERGY STONE LLC, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF OR ACCESS TO THE SITE OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SITE, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY PERSONAL INJURY OR LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE, EVEN IF ADVISED OF THEIR POSSIBILITY. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, SYNERGY STONE LLC'S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

SYNERGY STONE LLC SHALL USE REASONABLE EFFORTS TO PROTECT INFORMATION SUBMITTED BY YOU IN CONNECTION WITH THE SITE, BUT YOU ACKNOWLEDGE AND AGREE THAT YOUR SUBMISSION OF SUCH INFORMATION IS AT YOUR SOLE RISK, AND SYNERGY STONE LLC HEREBY DISCLAIMS ANY AND ALL LIABILITY TO YOU FOR ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY.


Not Medical Care

SYNERGY STONE LLC is not a substitute for medical care, and offers no health warranties or guarantees of any kind. The information provided on these pages is not meant to be a substitute for medical advice from your doctor or health care provider. Users of SYNERGY STONE website and/or products are advised that health advice is often subject to updating and refining due to medical research and developments. SYNERGY STONE LLC is committed to bringing you the most up to date information, however, we make no guarantee that the information herein is the most recent on any particular subject. You are encouraged to consult with your health care provider with any questions or concerns you may have regarding any health condition that you may have before starting any massage or exercise program or making changes to your diet.